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NCDOT Releases Report on Automated Shuttle Pilot at UNC Charlotte

Innovative Shuttle Pilot at UNC Charlotte Reveals Key Insights

RALEIGH – Today, a comprehensive report released by the N.C. Department of Transportation (NCDOT) sheds light on the outcomes of an automated shuttle pilot at the University of North Carolina at Charlotte (UNC Charlotte).

In late 2023, the Connected Autonomous Shuttle Supporting Innovation, known as CASSI, was trialed on a 2.2-mile route with six stops. This path linked various key areas of the campus, including the main campus LYNX Blue Line light rail station, Greek Village, dormitories, parking facilities, academic buildings, and the Popp Martin Student Union.

Sarah Searcy, a senior advisor for Innovation with NCDOT’s Integrated Mobility Division, remarked, “The pilot at UNC Charlotte featured the most complex testing environment for the CASSI program to date.” She emphasized the importance of public feedback in developing a comprehensive understanding of how low-speed automated shuttles with connected features can be optimized for public use.

NCDOT’s efforts with the CASSI initiative are part of a broader strategy to enhance the state’s transportation system through the Advance Mobility NC program, which integrates work across aviation, rail, and other mobility divisions.

The final report includes an executive summary and datasets, providing a thorough analysis and recommendations from the pilot. It also compares findings with a similar pilot conducted at Cary’s Fred G. Bond Metro Park earlier in 2023.

Key Findings from the UNC Charlotte Pilot

  • The current technology of the shuttle requires further advancements to effectively meet the needs of a university campus.

  • The shuttle is not yet suitable for regular transit services due to its lack of complete automation and the necessity for an onboard attendant.

  • Despite some interest in the new technology, many campus members preferred other transportation options for reasons including comfort and reliability.

  • The shuttle’s slow pace and occasional delays affected its competitiveness with traditional transit options.

  • Engaging the public in discussions about automated vehicles is crucial for successful implementation.

The Integrated Mobility Division is considering new avenues for future CASSI program deployments.

The UNC Charlotte pilot marks the fifth deployment of CASSI since 2020. Additionally, a separate research project funded by NCDOT was undertaken by UNC Charlotte faculty and students, focusing on evaluating the shuttle’s operations and safety aspects on campus. Insights from this research will be published in a technical report later this year.

For further details about the report and findings, visit NCDOT’s website. Additional information about the Integrated Mobility Division can be found at NCDOT.gov, and updates are available on Twitter/X @NCDOT_IMD and LinkedIn @NCDOT Integrated Mobility Division.

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