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Beware of Scammers Exploiting Disaster Victims in Wisconsin


For Immediate Release
Contact: WEM: Katie Rousonelos, Public Information Officer, dmawempio@widma.gov
DATCP: Caleb Kulich, Public Inform​​ation Officer, (608) 621-1290, caleb.kulich@wisconsin.gov

Beware of Scammers After Recent Disasters, Authorities Warn

In the wake of August’s severe storms and flooding, residents in Wisconsin are being cautioned about potential scams targeting those affected. Disasters can often lead to opportunistic fraudsters exploiting the vulnerable, leading to financial loss and delayed recovery efforts. Wisconsin Emergency Management (WEM) and the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) have urged caution when sharing personal details or hiring contractors.

“Flood survivors are navigating some of the hardest days of their lives, and unfortunately, that’s when fraudsters tend to strike,” stated Greg Engle, WEM Administrator. He emphasized that while assistance is available, it should not compromise personal security or peace of mind.

Victims of the August disasters are reminded that legitimate federal and state disaster workers, including those from FEMA and the U.S. Small Business Administration, will never request payments.

Randy Romanski, DATCP Secretary, highlighted the importance of awareness, stating, “Scammers find ways to exploit a crisis, and people recovering from disasters need to have the knowledge and resources to protect themselves.” He encouraged affected communities to spread awareness of scams and endorse reputable businesses.

Identity theft is a significant concern, as fraudsters may impersonate officials from government agencies, financial institutions, or charities to gain personal information. They might ask for data under the guise of verifying information or processing aid, which are deceptive tactics.

To safeguard against identity theft, individuals should avoid sharing personal details, such as their Social Security number or financial account information, with unexpected callers. If contacted by a seemingly legitimate organization, verify their contact information independently. Monitoring one’s credit report and placing a security freeze with major credit bureaus are recommended measures to prevent unauthorized financial activity.

Protecting Your Home and Finances

For those seeking repairs after flooding, caution is advised against door-to-door solicitors who might lack the necessary permits. It’s advisable to obtain multiple estimates from established contractors, ensuring they inspect the property in person. Unusually low estimates should be treated with skepticism, and it’s essential to obtain written contracts and verify past customer satisfaction.

Residents can contact DATCP’s Consumer Protection Hotline at 800-422-7128 or via email at DATCPhotline@wisconsin.gov for assistance with identity theft issues, checking business complaints, or other consumer concerns.

Spotting Fraudulent FEMA Inspectors

As FEMA and other officials assess areas impacted by the recent storms, residents should verify the identity of anyone claiming to represent FEMA. Official personnel will have proper identification. In cases of doubt regarding legitimacy, the FEMA Helpline at 800-621-3362 is available for verification.

If approached by a FEMA inspector without having submitted an application, inform them immediately to halt any unauthorized application process. Similarly, if an unsolicited FEMA letter is received, the Helpline can assist in stopping further processing.

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