Maricopa County HSD Launches Updated Bilingual Client Portal for Services

Maricopa County Enhances Access to Human Services with Updated Client Portal

Maricopa County residents now have a streamlined way to access vital services through the Human Services Department’s newly improved Client Portal. This digital gateway provides 24/7 access to pre-screening for a wide range of programs, from early childhood education to rental assistance, and is accessible in both English and Spanish.

VIDEO: Vice Chairman Thomas Galvin on HSD’s Client Portal

“The Client Portal is an integral part of our work to focus on maximizing the potential that lies within everyone, so that Maricopa County families and communities can thrive,” stated Jacqueline Edwards, Director of the Human Services Department. Since its inception in March 2021, the portal has processed over 180,000 applications from more than 73,000 users, resulting in $200 million worth of services provided to those eligible.

This innovative tool is accessible via both desktop and mobile devices, promoting equity and inclusion by ensuring that all community members have access to essential resources and tools needed for success.

Features of the Updated Client Portal

The portal now includes several new features:

Application access for Head Start, an early education initiative for children up to 5 years old.

The ability to apply for services in Spanish.

A more straightforward application process.

The application process is simple and consists of three steps:

Visit the Client Portal at Maricopa.gov/HSDPortal.

Begin the application by clicking on “application prescreen” to check eligibility for various programs.

If eligible, create an account to complete the online application process.

This platform effectively removes barriers to access, connecting Maricopa County individuals and families with the necessary services for achieving their potential.

For a comprehensive list of available services or more information on application methods, visit Maricopa.gov/ApplyforHelp or call 602-506-0589. To start the online application, visit Maricopa.gov/HSDPortal.