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Dallas System Maintenance on Dec 15, 2024: Online Payments Unavailable

Scheduled System Maintenance to Affect Dallas Water Utilities Payments

Residents of Dallas should be aware of upcoming system maintenance that will temporarily halt online and phone payment services for Dallas Water Utilities (DWU). This scheduled maintenance will occur on Sunday, December 15, 2024, from 3 a.m. to 3 p.m. During this period, customers will be unable to process payments through DallasGo or via phone.

The City of Dallas apologizes for any inconvenience this may cause and suggests that customers utilize alternative DWU payment locations. For more information on these locations, please visit bit.ly/DWUPayStations.

Nota a los residentes: La Ciudad de Dallas estará realizando mantenimiento del sistema el domingo, 15 de diciembre de 2024, de 3 a.m. a 3 p.m. Durante este tiempo los clientes no podrán hacer pagos a Servicios de Agua de Dallas (DWU, en inglés) por internet en DallasGo ni por teléfono. Por favor acepte nuestras disculpas por el inconveniente. Favor de visitar bit.ly/DWUPayStations para conocer los lugares de pago alternativos de DWU.

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